Legal notice
Legal Notice
Website operator
This website, northernsweaters.com, is operated by NorthernSweater, an online clothing retailer specializing in knitwear.
Contact
Email: support@northernsweaters.com
Hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time (ET)
We reply to all messages within 1 business day.
Website hosting and checkout
This online store is hosted by Shopify Inc. Payments are processed securely by the payment providers shown at checkout. NorthernSweater does not store your full payment card details.
About our brand and products
NorthernSweater is a brand inspired by the coast and winters of Maine. Our products are designed and selected by us and manufactured by third-party partners outside the United States. We do not claim that our products are made in Maine or in the United States.
Product descriptions, materials, measurements, and care instructions are provided on each product page. Product colors may look slightly different in person due to screen settings and lighting.
Prices and currency
All prices are listed in U.S. dollars (USD). Applicable sales taxes and shipping costs are shown at checkout before payment.
Intellectual property
All content on this website, including the NorthernSweater name, logo, text, graphics, and images, is owned by or licensed to NorthernSweater and is protected by applicable intellectual property laws. You may not copy, reproduce, or use any content from this website without our prior written permission.
Any third-party trademarks or brand names that may appear on this website belong to their respective owners.
Reviews
We only publish genuine reviews from real customers. We do not create, buy, or edit reviews to change their meaning.
Accuracy of information
We make every effort to keep the information on this website accurate and up to date. However, errors may occasionally occur. We reserve the right to correct errors in prices, descriptions, or availability at any time, as described in our Terms of Service.
External links
This website may contain links to third-party websites, such as carrier tracking pages. We are not responsible for the content, privacy practices, or availability of those websites.
Questions and complaints
If you have a question or concern about an order, our products, or this website, please email support@northernsweaters.com. We take every message seriously and will work with you to resolve any issue as quickly as possible.